Still didnt receive my hyperdrive
Bought the hyperdrive 06.05. and still didnt get it. I sended every proof via Tickets and the Hotline said the proofs where ok but they cant activate the bundle because... they think i already have it...
Forum Discussion
"JackedJedi;c-2360864" wrote:"Azrael83;c-2360859" wrote:"JackedJedi;c-2360833" wrote:"Azrael83;c-2360783" wrote:
Sadly google play refuses to refund the money. They told me i should contact ea....
So you didn't use a bank card linked to your Google play? contact the bank directly.
Im sorry this happened to you, I'm f2p but my friends who spend always receive things instantly or within a few seconds.
I used a gift card for google to load up the google play account. Bought a smaller pack (mara jade) a while ago wich i received instantly. I dont know why it doesnt work this time.
Oh man
But you do have the email that Google play sends you when you made the purchase right? And you definitely had enough money left in the gift card after buying the Mara Jade?
Imo, this is an issue with the game, you bought the bundle, gift card worked. The game for whatever reason didn't process it.
This is an issue cg can sort. The email from Google play showing the transaction plus a screenshot of your in game main screen should be enough proof.
I'm sorry this happened to you and I hope you'll get the bundle soon.
Thank you. Yes should be enough evidence but the Support keeps saying it has been given to me. They dont look into the my account / the roaster to see if its true or not...
