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MasterSeedy's avatar
MasterSeedy
Seasoned Veteran
6 hours ago

Survey Invite Button Failed

I got an in-game pop-up offering crystals for taking a survey. I clicked the button and the message disappeared but it didn't take me to SurveyMonkey. I'm curious, is there a survey with a broken button? Or is there a button with no actual survey? If there is a survey, is there still a way to take it even though the button failed? 

I mean, it would be nicer if all this just worked, but given that it didn't, I'd love to hear from CG or EA what's going on here. 

  • I got the pop-up and was able to take the survey.  So I'm not sure what happened to others, but I did notice that there were 2 buttons, which were kind of overlaid on top of each other: an "ok"  button and something like "take survey".  I was very careful to press the "survey" button.  Maybe people are inadvertently hitting the "ok" button, which clears the pop up instead of going to survey?