Forum Discussion

w9alo2t621yv's avatar
12 months ago

Webstore survey

My feedback is I’ve never been able to even access the webstore as I don’t get the ea connect option on my in game settings. I’m on ios. I’ve seen a few threads about this issue but to date I’m not aware that CG have identified why. Anyone still having the same issue or know how to resolve it please?
  • CG had identifyd why.
    Your account is flagged as a Minors account.
    Either because you are a Minor. Or because you lyed when asked for your age
  • "Sdtbarbarossa;c-2440682" wrote:
    CG had identifyd why.
    Your account is flagged as a Minors account.
    Either because you are a Minor. Or because you lyed when asked for your age


    I can chat in the game, buy stuff in the game, so...no, not a kids account...how would connecting to an ea account be something that's age restricted?
  • "Piewalker;c-2443292" wrote:
    "Sdtbarbarossa;c-2440682" wrote:
    CG had identifyd why.
    Your account is flagged as a Minors account.
    Either because you are a Minor. Or because you lyed when asked for your age


    I can chat in the game, buy stuff in the game, so...no, not a kids account...how would connecting to an ea account be something that's age restricted?


    there are 2 age gates:
    1. ingame age
    2. EA Account age


    both must be Adults age in your country.
    to check your EA age:
    go to EA.com and log in to your EA account... then go to account settings. check the age there.
  • "Sdtbarbarossa;c-2443293" wrote:
    "Piewalker;c-2443292" wrote:
    "Sdtbarbarossa;c-2440682" wrote:
    CG had identifyd why.
    Your account is flagged as a Minors account.
    Either because you are a Minor. Or because you lyed when asked for your age


    I can chat in the game, buy stuff in the game, so...no, not a kids account...how would connecting to an ea account be something that's age restricted?


    there are 2 age gates:
    1. ingame age
    2. EA Account age


    both must be Adults age in your country.
    to check your EA age:
    go to EA.com and log in to your EA account... then go to account settings. check the age there.


    Yep, EA age is good too. Should clarify the EA connect option became visible in a recent update and it sent the code, but when entered comes back every time with “an error occurred please try again”