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CarlinRules's avatar
CarlinRules
New Hotshot
3 years ago

Webstore log in not working

Whenever I attempt to log into the webstore and enter the code it sends to my email I get an error that says: "An error occurred while attempting to validate your code. Please try again."
I've tried 6 times and get the same result

29 Replies

  • Iam having the same problems. Some of you guys use Hotmail? I ask for the ea help to change the email connected in game, but he told me that is impossible
  • "Kbuck77;c-2414780" wrote:
    PROBLEM FIXED!!I was having problems with not getting verification emails at all. 1 go to EA website and change your email address to a different one 2 Follow all steps but make sure when you look for the verification email look under All mail in (Gmail) as it didn't pop up for me.hope this helps


    But just one email is connected in the game
  • Han_Gerbil's avatar
    Han_Gerbil
    Seasoned Veteran
    2 years ago
    "Tylerwawa;c-2388578" wrote:
    At least you get an email. I haven’t got any emails after trying to connect.


    same, I cannot get the email, so I can’t even try to log in. Been 2 days and no email.

  • Hello There!

    Still having this issue for several months now. NO FIX. Have chatted in game and online with individuals. Does anyone have a work around or am I SOL for the rewards?

    Thanks,
  • This is a Thirdparty app(from me) that may be able to help you:

    https://swgoh-guild-commander.azurewebsites.net/

    1. login(with google as EA Connect dont work for you) and wait for your data to show
    2. go to settings
    3. press "Disconnect EA Connect"
    4. Logout
    5. start your game. link new mail via ingame (choose a mail without any special characters like _ , - )
  • I’m in the same boat as the previous post. I’ve tried everything numerous times and no luck.
  • "Mdubs;c-2418378" wrote:
    I’m in the same boat as the previous post. I’ve tried everything numerous times and no luck.


    have you tryed the solution posted above?
  • Same probleme here on a german client since a week now or so.
    EA connect with the SWGoH-webshop stopped working & forces me to relog.
    after recieving & apply the 5 digits validation code i get an error message:
    An errror occured due to code validation, Please try again --- did this now for 20+ times
    EA support resetted my EA PW successfully.. but this has obviously nth to do with the SWGoH webstore.. they told me, and just gave me this link, telling me thats on behalf of the forum team :-(
  • I got the problem, that I get a verification code for the webstore and it produces only an error when entered. I got the problem since January and contacted the customer service multiple times via chat, email and telephone but no solution whatsoever. I get told to contact on chat via email, In email via telephone, at the telephone via forum. It’s like no one feels responsible to find a solution.
    I tried resetting my password, entered a second email, went through the whole help arsenal online and still the same problem.

    [

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