I mean this question honestly. Obviously the main goal is to make money, but what else? Create fun and engaging content? How can this be with the STR disaster that is (near) universally hated. ...
To me, better and more communication would do wonders. For instance. ..
"Anytime a new raid is released, our goal is to make the raid very difficult, nearly impossible. We want to challenge to top players and guilds and give them a reward of the first to beat said content and reap the first rewards and the power boost with it. However within the next 6 months we plan to release new characters and rework old to make the road more accessible to the masses."
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