Forum FAQ - By the players, for the players
Hello there! This thread is designed to help answer some of the FAQs players have about SWGoH. It will evolve over time and will be quite lengthy. This is the first version, and when similar quest...
Forum Discussion
1. General Forum Stuff
1.1. “How do I report a cheater?”
Firstly, don’t post a thread with the suspected player details. Naming and shaming is a breach of the Forum rules. Don’t get yourself banned and unable to send a report. You need to send a PM to CG_Leviathan. Be as specific as you can, and include any screenshots and the ally code of the suspected cheater.
1.2. “My account has been banned!”
As above, send a PM to CG_Leviathan. Making a post won’t get your issue solved. Try to avoid bombarding him with messages, as this can result in your issue been viewed as newer, and as a result may take longer to solve,
1.3. “I think this is a bug…”
All bug reports should be made to Answers HQ, where the lovely team will be happy to check things out for you: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en
1.4. “Why was my thread moved?”
Kyno and the rest of the mod team work tirelessly to keep the forums as clutter free as possible. If a thread is moved, it’s because it was in the wrong place to start with or has been merged with a “Megathread” on a hot topic. General Discussion is usually reserved for what is currently happening in-game, new events etc. Regular forum users tend to use the “Discussions” view (Recent Discussions on mobile), so your post will still be seen by the community.
1.5. “My thread has been deleted/my thread has disappeared”
Posts rarely get deleted, with breaching the forum guidelines being the main reason that this happens. Guidelines can be found here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/127295/forum-guidelines The most common reason for a thread disappearing is a quick edit resulting in the spam filter eating it up. Send a PM to Kyno or one of the other mods, and they can retrieve it for you.
1.1. “How do I report a cheater?”
Firstly, don’t post a thread with the suspected player details. Naming and shaming is a breach of the Forum rules. Don’t get yourself banned and unable to send a report. You need to send a PM to CG_Leviathan. Be as specific as you can, and include any screenshots and the ally code of the suspected cheater.
1.2. “My account has been banned!”
As above, send a PM to CG_Leviathan. Making a post won’t get your issue solved. Try to avoid bombarding him with messages, as this can result in your issue been viewed as newer, and as a result may take longer to solve,
1.3. “I think this is a bug…”
All bug reports should be made to Answers HQ, where the lovely team will be happy to check things out for you: https://answers.ea.com/t5/Bug-Reports/bd-p/star-wars-galaxy-of-heroes-bug-report-en
1.4. “Why was my thread moved?”
Kyno and the rest of the mod team work tirelessly to keep the forums as clutter free as possible. If a thread is moved, it’s because it was in the wrong place to start with or has been merged with a “Megathread” on a hot topic. General Discussion is usually reserved for what is currently happening in-game, new events etc. Regular forum users tend to use the “Discussions” view (Recent Discussions on mobile), so your post will still be seen by the community.
1.5. “My thread has been deleted/my thread has disappeared”
Posts rarely get deleted, with breaching the forum guidelines being the main reason that this happens. Guidelines can be found here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/127295/forum-guidelines The most common reason for a thread disappearing is a quick edit resulting in the spam filter eating it up. Send a PM to Kyno or one of the other mods, and they can retrieve it for you.
