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a2dajae's avatar
a2dajae
Seasoned Rookie
6 years ago
Solved

12.9" iPad Pro 2018 displays Journey Guide incorrectly

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? 12.9" iPad Pro 2018
OS Version iOS 13.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 937911753
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug The Journey Guide character tiles are being displayed incorrectly. Scrolling the screen to the sides corrects some, but not the middle.
Steps: How can we find the bug ourselves? Open SWGOH on a 12.9" iPad Pro 2018 (the one without the home button) Click Objectives. Click Journey Guide. All character tiles are in a single line squashed. Scroll all the way to the right and the tiles that were not displayed will display correctly. Scroll back to the left and more of the tiles will display correctly except the middle.
Connection Type Wifi
Please select your region North America
Country United States

The Journey Guide character tiles are being displayed incorrectly. Scrolling the screen to the sides corrects some, but not the middle.
Open SWGOH on a 12.9" iPad Pro 2018 (the one without the home button)
Click Objectives.
Click Journey Guide.
All character tiles are in a single line squashed.
Scroll all the way to the right and the tiles that were not displayed will display correctly. Scroll back to the left and more of the tiles will display correctly except the middle.

  • @a2dajae Hey, thanks for the report and good catch! We've now flagged this as a visual bug. Good thing is that it doesn't affect functionality as you can still select each character icon. Looks bad nonetheless.

2 Replies

  • a2dajae's avatar
    a2dajae
    Seasoned Rookie
    6 years ago

    I could only attach three screenshots per form.  So here's a missing screenshot after scrolling to the right then back to the left.  The left tiles are now displayed properly.

  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago
    @a2dajae Hey, thanks for the report and good catch! We've now flagged this as a visual bug. Good thing is that it doesn't affect functionality as you can still select each character icon. Looks bad nonetheless.

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