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CG_MindTricks's avatar
CG_MindTricks
Icon for EA Staff (Retired) rankEA Staff (Retired)
7 years ago

Ability Icons Disappearing

Hi all, We are aware of an issue where the battle enters a soft lock due to the ability icons disappearing (selecting Auto battle doesn't change anything). While we've been looking into this, we h...
bug
OSUbucknut44's avatar
OSUbucknut44
Seasoned Novice
7 years ago

I have a LG K20 V android version 7.0

The ability buttons disappeared during my 3rd GA battle. I did not get a screen shot of it though. 

  • baked_qft's avatar
    baked_qft
    7 years ago

    Samsung a5

    Grand arena

    Android 6.0.1

    • baked_qft's avatar
      baked_qft
      7 years ago

      Should add happened when B1 died as this looks like a trend now

      • baked_qft's avatar
        baked_qft
        7 years ago

        Hey while we are at it here's 2 more instances that were ignored. Sith raid and last grand arena

  • vxlix4ayfd5k's avatar
    vxlix4ayfd5k
    7 years ago

    Android device in ga

  • maxx121312's avatar
    maxx121312
    6 years ago

    Today during empire military might.  Occurred twice mythic tier battle stage 3 on beach.  Did not get reset option and let it run for some time.  

  • gagandeep79's avatar
    gagandeep79
    6 years ago

    I was in grand arena sith vs clones and on fives sacrificed .I noticed the target character graphics were off. It froze then came back for one battle and froze again. All ability icons disappeared battle timed out and game resumed as normal. It's a real POS error to still be dealing with after like 3 years.

    Android s9+ 

  • e_antoshchuk's avatar
    e_antoshchuk
    New Rookie
    6 years ago

    Today icons aslo disappeared, although there was a message in game that this bug is fixed already

    • DonToni0's avatar
      DonToni0
      6 years ago

      Just happen again in tb on the special mission. I'm using samsung s9+

      • Scrumpy's avatar
        Scrumpy
        6 years ago

        Yeah this isn't fixed, just happened to me

  • Natalia_kt's avatar
    Natalia_kt
    6 years ago

    Ability icons disappeared today. It was a battle Rey vs GL Kylo. At the end of the battle just before final Rey's ultimate game stopped for a second, and then ability icons disappeared. 

    Phone model: Samsung galaxy M21

    Android 10

  • max28789's avatar
    max28789
    5 years ago

    Device: Iphone 11

    Os: 14.4.2

    This is in territory battle light side.

  • clementlee87's avatar
    clementlee87
    5 years ago

    Just experienced it today.

    Screenshot(s)

    Please see video uploaded to YouTube: https://youtu.be/NsxENEaiI2k

    Device Model and OS: Huawei Mate 20 Pro / Android v10

    Game Mode: GAC

    Thanks for investigating. 

    • smakibbfb's avatar
      smakibbfb
      5 years ago
      @clementlee87 Hi Clem.
      @CG_MindTricks Hi MindTricks

      I keep making this point. I've yet to see a confirmation that anyone has acknowledged it. ClementLee's video is a good example.

      I could be wrong, but I think the problem as described, "Ability Icons Disappearing", is a red herring. In a lot of the screenshots from people who post, it shows that no character on either team has a full turn meter bar, which means it is no character's turn. That means the ability icons shouldn't actually be there - just like they aren't when your opponent is taking a turn. The problem as I see it is that TM has stopped accumulating for all characters, and the game isn't able to decide which character should take the next turn.

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