EA Help support should be able to restore your mods.
@EA_Gunner hi. Please find the time to respond to this to let me know when you can restore my mods. Starting to get nervous now by the lack of responses from ANY support option ive tried.
EA QV TeamEA Help support should be able to restore your mods.
Thanks for the reply! I have an in game ticket but its been three days and they havent replied or acknowledged it yet.
Been over a week now, EA help has replied once and given me no further help. Can I please for the love of whatever yall find holy, get sone actual help??? GAC 3v3 final round lockin starts now, and Im going to have to go into it without those mods.
If I was an important streamer id have been helped by now, but since Im just an idiot spending customer you cant find the time of day to restore my mods???
@EA_Gunner *snip*
(CM: Edited to remove Mass Tag/Spam per forum rules)
Update: Today, November 23rd 2022, I spoke with EA live Chat to two seperate people, *snip* [ ref:_5008b00002AvlHFAAZ:ref ] and *snip* [ ref:_5008b00002Aw6yWAAR:ref ].
They both concluded after waiting to hear from whoever it is they need to talk to, that they would be unable to help me. Instead they directed me to this forum post and that was all the help they could offer. https://forums.galaxy-of-heroes.starwars.ea.com/discussion/255309/accidentally-deleted-all-mods
So, I've reached out to the DEVS but Im pretty sure theyre so busy that one unknown random paying customer won't be enough to get their attention. I desperatly need these mods restored. I've had to skip the current Territory War because I no longer have enough modsets to put on my defensive/offensive teams.
It's been a week, its frustrating, heartbreaking and downright insulting that I cannot get any help. But if I were an important streamer I'd have had my mods restored by now without issue. This is just absurd how many hoops I need to jump through just to bring attention to this and TRY to get help for my account.
*snip* @EA_Lanna
(CM: Edited to remove Mass Tag/Spam and other peoples names per forum rules)
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