Game freezing while discord streaming
Bluetooth Streaming Crash Noticed an issue that started roughly 2-3 months ago. If I am streaming in discord with a Bluetooth headset enabled, it will crash or freeze up the game in certain game modes. Noticed it in TB zones and GAC. I am able to replicate this 100% of the time. It seems to be very specific to Bluetooth enabled and specific game modes while streaming as it does not happen outside of screen sharing. Happening on both iPhone 14 Pro and iPad, iOS18.0.1 and using discord to share the screen. Attached a link to show what is happening. Ally code is 867367149. On a side note, some with Android are having problems streaming as it shuts off their mic, this started around the same time. Not the same issue but possibly related.Expensive misclick
Hi, I have done an unfortunate misclick and instead of getting the daily free packs, I must have clicked on one of those 6459 crystal Gungan packs. As muscle memory has it I only realised when the Gungan shards popped up. This was an accident and in no way intended. I have my Gungans completed the week after they were released. Would be awesome if you could refund the crystals. I think I got a bit over 1k shard shop currency from it. Or whatever 40 shards gives. I hope you can see that 1k shard shop currency is not a noteworthy value for roughly 50€ worth of crystals. Thanks in advamce. 533733474
Still no solution for blocked access via 5G
This issue still hasn't been resolved. A wide variety of phones have been having issues with accessing the mobile application from mobile networks for months now, The 5G connection I have is fantastic, not a single other service is having issues. A speedtest shows that I have 690 MBps download and 30MS ping on 5G (see attached). I'm using a Samsung S23 and the app has NO issue running on WiFi. You are primarily a mobile game. How in the world do you expect people to play your game if they can't access it via a Mobile Network???
Lightspeed bundle vanished on webstore
Tried to purchase the Princess lightspeed bundle from the webstore, however it said that I have to sign in again as there was an error. After doing that, the bundle had vanished from the store - after numerous attempts refreshing the page, the one time it again appeared it said an error had occurred and did not let me purchase it. Any help would be appreciated!
Changing the date of birth on my account
Last year i tried loading up my account of the EA app just to figure out that my date of birth on my SWGOH account and my EA account did not match. I tried to fix it a year ago but i just gave up and quit. Now im trying to get back into the game as i want to play on my computer using the EA app. I have already tried with the EA HELP function in the app, i explained my problem and was told to give valid and legitimate id to prove my date of birth. Having the trust and courage to show information like this on the internet is insane, but i did it anyway. I showed my drivers license and was told that they could not verify my id and closed the ticket. Honestly SWGOH support system has been one of the worst i have ever encounterd. I dont understand why they need a date of birth security system, and when you want to fix the problem they make incredibly hard. The irrability i have felt with this easy problem is immense. I have gotten the feeling that theese helpers genuily just dont care. I hope that the ones who see this can change my mind on that. I beg that someone can see this and help me, i genuily want to start playing agian, i have used money on the game, i have spend years on it and i want to play with my friends agian. I have already provided valid id, dont make me quit the game just because i wrote in the wrong date of birth like 5 years ago. Thanks, Henning.
How to contact support for Star Wars™ Galaxy of Heroes
Having trouble in Star Wars: Galaxy of Heroes? Here's how to get information and contact support. Before contacting us > Make sure you have your Player ID or Ally Code so that our EA Advisors can help you. Tap the Help Button in the Settings menu Locate the ⚙️ Cog wheel icon/ Settings button in the top left corner of your screen Tap the Help button and your game will connect to the EA Help support site. The page will display Star Wars Galaxy of Heroes support articles which could resolve your issue. If you can’t find a solution in a support article, please follow step make a support ticket. To make a support ticket Click the Contact Us button at the bottom of any article, or Select the Contact Us button underneath the article options: (SOURCE)
Profundity event
I met the requirements 4 months ago now and the event hasn’t shown. i thought i may have missed the first two by not paying attention but ive tracked the last couple and it just doesn’t come up. Does anyone have any suggestions? Asap please 😅I’m already 4 months behind where I should be.
