Platform client overlay
Hello, I have a problem with the store. As soon as I want to retrieve free content from the store on pc I get this message. “The Platform Client Overlay is not enabled. Ensure it is enable in the platform client setting and restart the game”. Where is this option? I can't find it anywhere! everything else works fine when I switch from android to pc thanks
Urgent help
Sorry I have to make this contact, I can't get in touch with certain EA customer service of the game I played and care about. I have some emergency information to share with the support team of SWGoH(Star Wars:Galaxy of Heroes),and its mainly about 3 parts:1. my missing in-game purchase 2. An urgent cheater report(I know him and I also know how he cheats along with proofs) 3. A serious bug report. Each one of this are haunting me these days and mess with my head when it comes to my mind,I can no longer take this anymore. Could you please kindly help me to contact with them and let them know there is a circumstance like this and the player are eagerly search for their help?Please,I've been invested thousands of dollars on this game since july and its already like the biggest part of me right now..
Support Missing Bonus Calendar October
So I have the issue that I redeemed the free Bonus calendar for October on October 1st in the web shop and it didn't show the calendar in the game afterwards. I did als redeem the free 7 days calendar and that one cam up in game. I did contact the support but after multiple sessions I have to say: Yes I do have patience but it's LIMITED. I did open the cases out of the in game client from my android device (though it makes no difference as it is simply a link to the ea help site and login has to be done then) and 2 times I was told that my chat will be forwarded to a responsible team and I should not leave the chat. Both times ist ended with a connection issue after 30+ minutes of waiting. Then I made a new attempt to get the issue solved but the result was negative as well (parts can be read in the transcripts, I edited out the supporter names for data protection reasons). Annoyingly I am now seemingly unable to update the case or open another one via my account as it is not providing me the option anymore to chat with a supporter. I did now try multiple times via game client on PC and on android but seems that I am not satisfied enough with the support to further put up cases. Any suggestions on how to progress with the case?
Cannot log into EA PC Client
When I tried logging into the EA App for SWGOH, I cannot and it keeps asking me to link my account again. When I go to my phone, it already has been linked through EA Connect. It just keeps sending me back to the link in page and now a new game has started so I have no options to link either. Anyone else facing a similar issue today?
Wampa "Cornered Beast" Text error
The Level 8 for "Cornered Beast" reads: Wampa has +10% Counter Chance, +5% Health Steal, and +5% Offense for each Damage Over Time effect on each enemy Which implies it should increase the previous Counter Chance value to +60, but instead it reads: Wampa has +50% Counter Chance. Wampa has +10% Counter Chance, +5% Health Steal, and +5% Offense for each Damage Over Time on each enemy.Can't Purchase a Weekly Pack Anymore on PC Client
Hello there, I usually purchase the weekly kyro bundle x2 every time it comes back, but as of 2 weeks ago, I've been unable to purchase it in-game on the PC client. I end up having to go on my mobile device to purchase them, which I know means Google takes a cut of what I'm paying. On the PC client, other $ packs have no issue coming up and asking me for what payment method I want to use, but this one specifically: https://icecream.me/uploads/5f80e0b9147d86dc31ba336a8f81ac01.png ... has been throwing up this error code when I've tried to click "purchase" for the last 2 weeks: https://icecream.me/uploads/91c48c410fef70f1ef7b71227f0dea2f.png Ally code: 396-638-325 Cheers! Orion Lighter
