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yme6t0irw0dn's avatar
yme6t0irw0dn
1 year ago

Account got hacked, hacker blew through all my currencies and sold my best mods

Hey, After contact with your colleagues over at help.ea.com, they pointed me here. Long story short, earlier today I started getting alerts that my account was being accessed from another device, I...
technical issues
EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
1 year ago

Hi @yme6t0irw0dn, and thanks @Barbarossa5 for tagging me.

If the account was indeed requested to be deleted, there is unfortunately nothing we can do about, due to legal obligations. If you provide me with the ally code, I can certainly take a look.

yme6t0irw0dn's avatar
yme6t0irw0dn
1 year ago
@EA_HighCommand I was afraid of that :/
Argh, I didn't screenshot my ally code, I've got my player ID if that helps?
  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    1 year ago

    You can me DM your Player ID, that's fine.

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