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DragoGard48's avatar
DragoGard48
3 years ago
Solved

Account is not authorized to access webstore

I used to be able to access the webstore easily but now whenever I log in on any device I get an error that states "This account is not authorized to access the webstore." I'm curious if this is a kn...
bug
  • DragoGard48's avatar
    DragoGard48
    3 years ago

    Oh yes, it works now, thank you very much!

4j6dwzzm1jbp's avatar
4j6dwzzm1jbp
3 years ago

I’m having the same problem, what do I do? 

Ally code 741493479

EA_Gunner's avatar
EA_Gunner
Icon for EA QV Team rankEA QV Team
3 years ago

@4j6dwzzm1jbp @skrlyiki @UncleMans @em3f4rgbrge6  A user must be 18 years old in order to access the webstore, regardless of geo-location. Based on your information, your accounts are younger. If the date of birth on your accounts is incorrect, please reach out to EA Help. 

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