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Scarcrow_7's avatar
Scarcrow_7
Seasoned Newcomer
1 year ago
Solved

Account registered as underage

I can't connect my swgoh account to ea because it says the ages don't match. I tried updating my age in game by sending my ID to the support, but they said I was underage and that they can't process my request because of this. I am confused because my ID clearly shows that I'm 18. Does EA require you to be 21 to count as an adult? 

My allycode is 866337118

  • Hi Scarcrow_7,

    Looks like your SWGoH account had the wrong date of birth. When you start the game next time you should be asked to put in the correct date of birth and that should resolve the issue at hand.

2 Replies

  • Hi Scarcrow_7,

    Looks like your SWGoH account had the wrong date of birth. When you start the game next time you should be asked to put in the correct date of birth and that should resolve the issue at hand.

  • Scarcrow_7's avatar
    Scarcrow_7
    Seasoned Newcomer
    1 year ago

    It's fixed now, thank you very much!

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