Forum Discussion

7 years ago

Achievement for TW Flawless Victory Missing

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? already said iPhone OS Version 12.0 Ally Code: (Find it here: http://bit.ly/All...

bug

GladOS-013

Hero (Retired)

7 years ago

This was added to the Known Issues post at the end of last week:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/184005/update-to-known-issues-10-08-2018#latest

"Guild Events - Some players didn’t receive the Special Mission Rewards in the previous Territory Battle. We are investigating which players did not receive rewards and will credit the missing mission rewards once we have located all affected accounts"

TheeKvothe

7 years ago

Yes, I am well aware of that as I emailed SBCrumb when the known issues were posted without this on them. That does not give me an update on when my guildmates and I will get our earned rewards though.

I understand it takes time to isolate and identify the parties that were effected by this, but at least let us know something is happening.

GladOS-013
Hero (Retired)
7 years ago
Fair enough. This was added to the Known Issues at the end of the day on Friday. I believe the studio doesn't work on the weekend, so Monday was their first day back in the office after letting the community know they were working on it.

I don't know how long something like this takes, but I personally don't believe it's significant enough to warrant a daily status update. You obviously feel different. (and that's not a bad thing) 🙂

I'd guess we'll get a status update or the rewards with this week's patch notes, likely tomorrow or Thursday.
- TheeKvothe
  7 years ago
  I'm not asking for a daily update. I'm asking for an update; period.
  I reported this bug on the 2nd of October, but it actually occurred on September 30th I do believe and I was late to post a bug report (there are others up from before mine so it was known on the 30th most likely). It is now the 9th of October. Every day that passes we are seeing our ROI devalued by not having our earned rewards.
  So please just let us know when we should expect to see our rewards roll out.
  - GladOS-013
    Hero (Retired)
    7 years ago
    They gave an update on Friday. You asked for another update on Monday, the very next workday. So, yes, you were asking for a "daily update" [weekends excluded]
    
    There are several threads on this, it's currently listed on the known issues, and there haven't been two full workdays since their last status update. I'm just advocating a little more patience while EA works through this issue. I understand it's frustrating because you want the Guild Event Tokens! Hopefully they'll provide a little "something extra" for the inconvenience.
    
    What frequency would you, as an impacted player, expect is reasonable for status updates on this issue?