Admiral Thrawn Missing Fragments

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Realme 7
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 397455676
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug After completing tier 6 of Thrawn battles game crushed saying i had to reload the game. After reloding the battle was completed but no shards were assigned.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Italia

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Missing 85 fragments but battle is completed