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bprhmua711tt's avatar
bprhmua711tt
New Novice
23 days ago

Android still not working

One of my guild mates still can’t access the game from the android issue yesterday and it’s going to now cost us 2 stars in TB. Can we get some assistance please.

 

and yes he tried deleting , reinstalling , and clearing google play cache. Still not letting him in. 

3 Replies

  • Try the following workaround:

    1. Sign out of Google Play.
    2. Load the game as a guest account.
    3. You might need to complete the onboarding tutorial. 
    4. Once completed, go to settings > connect > Import account
    5. Use your email address and complete account owner verification.
    6. It should reboot the game and load your account.

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