I was banned for cheating in the coliseum and it was not my fault!
I went to load on to my swgoh account and I got a message telling me I am banned for cheating in the coliseum. Since I use an emulator known as bluestacks to place swgoh on the same computer my younger brother has access, he admittedly told me he downloaded cheat software on my game. I am WAY to far in to lose my account because of something I simply had very little control over. Please help me, this cannot be the way I lose years of progress. I truly am sorry for his actions and I will ensure that he has no further access to my account. My username is DanTheMagicMan Ally code is : 511993888 Guild: The_Sith_MasterzSo Kessel Run Events Broke
So like so many of you I've been excited for the 3x event and a way to get extra energy was to run up the Kessel Run rewards. I went ahead and bought my bundles and stages of era materials and relics and so on not only did I'm not sure I got it all as I had made 20+ purchases i noticed after some time the Kessel run coaxium rewards where not rolling over and giving me my rewards in game and my bar stopped moving to my dismay I'm not even sure how much i missed out on its the sole reason to make webstore purchases. I knew better after what happened with maul hate fueled to try but i did anyway i went to customer support where the bot gave me the run around as i will provide screenshots. then when i got home from work i tried the website again and they said they cant help me and id have to go to in game support even though I showed them screen shot of the bot ignoring my text and giving me game crashing bug troubleshooting and closing the chat . i opened a new in game chat while talking to ea site chat and the in game told me the only way to speak to an agent is to go to the very site the customer service chat was telling me they cant help me and to use the in game chat and closing the chat. so far I've missed out on completing my 7 star max level relic from the era maul hate fueled because the store removed my ability to purchase the remaining pack on each Yoda and chewie and asaj because I couldn't get the shards to max level them like I did the others before the era closed because the chat doesn't work. now I'm going to miss out on a lot of 3x event energy i could have used let alone the crystals and everything else that gets rewarded with the Kessel run i just wanted to be made whole but at this point I've put half a day in to trouble shooting this i really feel like someone there should make me whole on this. I AM how ever open to help or advice with fixes or how to get ahold of someone to help me thank you all kindly for any time and attention
The problem with the gift
I bought 2 gifts for my guildmate. One of them arrived, but the other didn't. It's been over 24 hours, and the second gift still hasn't arrived. My alliance code is 117-147-737. My guildmate's alliance code is 548-272-486. The "Restore Purchases" button didn't work. I've attached a payment screenshot.ERROR 9.0, account deleted or idk
This morning I tried to log into the game and saw this error. I couldn't log in anywhere, neither on PC, iOS, Android. On PC, it even tells me that there is no profile for this game on my EA account. I asked my friend to check if my account exists, and yes, it is still there, but now it has a different in-game name... What should I do? Literally yesterday I bought two packs - lightspeed for Rey and for Raddus, and I have the purchase receipts. I first downloaded the game in 2018. It's very, VERY unfortunate about the money spent and, most importantly, TIME. Has anyone encountered this, and what should I do?Game freezing issues
Game keeps freezing in various game modes. I have lost some fleet arena and squad arena battles due to this. It's becoming almost an unplayable game currently due to this. Extremely frustrated with the seemingly lack of communication and concern by developers since the anniversary updates. Ally code 811-161-535Cal kestis lsb. Charged, but no bundle
Hello, I am experiencing an issue with a missing purchase in Star Wars: Galaxy of Heroes. The payment was successfully charged through the EA web store, but I did not receive the content in-game. I have been stuck in a support loop for several days. The in-game chat does not respond, and creating a new case redirects me back to the same inactive chat. I am unable to get assistance through normal support channels. Could someone please escalate this issue or direct me to a working support path? Ally Code: FtZOfehQSvCT7zyBg0rQEgConquest battle
I have a problem with the fights in conquest event , as hard as I hit in any battle I can't win . The enemies reach near zero but they can't die. What can I do I am playing for Android phone and tablet the result is the same "time out you lost " . The same thing happens some times at the raid order 66 .