Unable to advance GL events. Attempted JML and Rey.
I've now wasted 210 light side currency. I have tried JML Tier VI twice and won, but no closer to gaining the Ult. I have tried Rey Tier V once and won, but still not advanced. Anyone else having this issue/know how to resolve it? I don't want to keeping wasting my light side currency to get nowhere!14Views0likes1CommentCantina lagging/movement
Hey all, Is there anyone else experiencing lagging in the cantina? I'll open the game fine, and then move to one of the game modes (Coliseum, Grand Arena, Galactic Battles) but then when I return to the main screen (cantina) there's a lag that makes the game nearly unplayable. If I then try to go back into a game mode, and back out it's operating normal again most times but that still takes 15s. Very hard to play like this, having to go back and forth. This started this Sunday/Monday when the icon changed on the mobile app on android. Is this happened to active else?61Views5likes5CommentsConstant Lagging in the game.
Every single time I am playing the game, I get lagging in all screens, so I either have to close and reopen app or returning back to the home screen sometimes solves it but either fix only works temporarily as it will happen again with a minute or so. Its infuriating and making playing the game a chore.53Views5likes5CommentsThink its time we address this
It's time we address phone framerates on this game since you cooked them 5 plus years ago to combat Android emulators. I don't have the latest phone (S23 Ultra) by no means is it slow, especially since the Snapdragon version is Gen 2 with 12 GB RAM. Seen this game dip into the low tens in fights; scrolling is laggy. You also have weaker pc specs for the game than this phone, let alone better ones. Trust there is harder to run, let alone better looking games out there that run better68Views1like4CommentsError Code 9.0 - Webstore and PC client login loop.
Hi, I am facing Error Code 9.0. My EA Connect seems to be desynced. I can't login to the SWGOH Web Store or the PC Client. In-game support chat was unable to help after 4 attempts. I need a server-side force relink / fix for my EA Account. Ally Code: 914-451-444 Edit: Removed Player ID Tkanki you for your help!80Views0likes5CommentsNeed help routing recent account-association failure to technical support
I’m hoping a Community Manager can help me find the correct human support path. My old account, Dack/DackVigil, successfully loaded on this same iPhone about 3 weeks ago after I had been away from SWGOH for years. I suffered a severe brain injury, and so much had changed that to help manage the overwhelming changes, I created a separate account, Sam, using a different email so I could go through the new-player experience and relearn the game. I never intended to abandon Dack. When I later tried to return to Dack using the original Google Play account associated with it, Dack did not load. Instead I got a new Mol Eliza account. I still control the original Google account and have its historical SWGOH purchase receipts. I’ve now spent almost two weeks trying to get help. In-game support repeatedly cycles back to requiring Dack’s Player ID or Ally Code—the identifiers I’m trying to recover. The web-help route has also repeatedly dead-ended in automated/self-service flows before anyone can actually examine the problem. One advisor finally understood that this may be an account-association / identity-resolution problem, particularly because Dack successfully loaded on this physical iPhone only weeks before the failure. But that was days ago, and I have not been able to confirm that anyone with technical access is actually reviewing it. I also have a cognitive disability, which makes repeatedly reconstructing a long support history especially difficult. This forum post is genuinely the last route I can think of to get the problem in front of someone who can tell me where it belongs. I am not asking forum members to recover the account. I’m asking how to get this recent account-association failure routed to the appropriate EA/CG technical team for human review. I can provide Player IDs, device details, receipts, and the existing support history privately if a staff member needs them. I’m posting from the EA account associated with my newer Sam account; Dack is the older account I need help identifying. I have loved playing Sam, and bought a bunch of bundles. I don’t want to lose this account. And I really want my original home. If anyone can help or advise. I’ll do whatever you want. Thank you, Daniel EA_HighCommand EA_Lanna — I’m sorry for the direct tags. I found another account-association thread where EA_HighCommand mentioned that the QV team does not actively monitor this section and that tagging helped get the issue seen. If either of you can point this to the appropriate team, I’d be very grateful.58Views0likes1CommentLost Account After Accidentally Unlinking It
Hello, I've accidentally unlinked my main SWGOH account while trying to create a new account. I accidentally linked the new account to my EA Account and Google Play Account without realising that doing so would unlink my main account. I've tried contacting EA Help through the in-game support system, but I haven't been able to get in contact with an EA Advisor yet. Unfortunately, I'm unable to retrieve my original Player ID, but my Ally Code is 545-171-597. I have also made an in-game purchase on this account before, so I can provide its purchase receipt or other information if needed to verify ownership. If anyone has experienced something similar or knows how I can get this escalated to an EA Advisor, I'd really appreciate the help. Thank you in advance! 🙏33Views0likes2Comments