Forum Discussion

Not applicable

6 years ago

App crashes on Checking For Updates screen

I can't log into the app. Got a Client Must Be Updated message around 11:30am pst that bumped me out of the game. Relaunched and the game crashes during Checking For Updates. Have deleted and reinsta...

technical issues

abc785043961

Not applicable

6 years ago

@DWall45 2 days now 😡

abc785043961
Not applicable
6 years ago
@abc785043961 Update iPhone to iOS 13.3 and all good
- DWall45
  Not applicable
  6 years ago
  I still am not able to log into the game on my iPhone. I am able to log in on an iPad but that does not fix the problem.
  Here is what I am experiencing on the iPhone:
  https://www.youtube.com/watch?v=3R3P8Fm_Wfw&feature=share
  - EA_Arrenai
    EA Staff (Retired)
    6 years ago
    Hey there, @DWall45.
    
    I'll be happy to help you out here. What iOS version is your iPhone on at the moment?
    
    Arrenai 🐱
    
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