Forum Discussion

jasonsololo's avatar
5 years ago
Solved

Background Audio Stops

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 12 Pro Max
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 528912282
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Background audio stops playing when Galaxy of Hero’s is in the foreground
Steps: How can we find the bug ourselves? With latest app update open your favorite audio app of choice select something to listen to, then open Galaxy of Hero’s and the audio from the previous app stop and will not play in the background while Galaxy of Hero’s is open in the foreground
Connection Type Wifi
Please select your region North America
Country USA

N/A

8 Replies

  • Hi there @jasonsololo 

    We have attempted this on both the newest and previous version of SWGoH and audio from an audio app continues to play in the background once SWGoH is active. 

    We will continue looking into this.

  • nate5182's avatar
    nate5182
    5 years ago

    This is not the first time this bug has been introduced into a release.

  • It’s kind of ridiculous and is greatly hindering my enjoyment of the game. I have audiobooks and other media that I am using to learn and grow while playing swgoh. Now it seems I will have to find other options. This is a real mess CG

  • i totally agree with you! i am an avid podcast listener and one of the ways i justify playing swgoh so much is that i do it while “learning” as i listen. not being able to do so is hindering my enjoyment of the game so much that i will no longer play the game until it is fixed. 😕

  • Well put.  Exactly the same for me. I mainly play with game while listening to my morning news podcasts. If it’s a choice between my podcasts and swgoh, I’ll quit the game.

  • For everyone having this issue. Doja posted about this on the forum and there is a workaround. Once in Galaxy of Hero’s on headphones you can press the play/pause button and the previous audio will resume. It will not work trying to start the audio from the quick access shade. 

  • tcjedi's avatar
    tcjedi
    5 years ago

    It works, but then cuts out again if you navigate within the game

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