Forum Discussion

LetoIIAtreides's avatar
LetoIIAtreides
New Novice
2 months ago

Banked episode boxes disappeared

Hello

i had several episode boxes banked waiting to be claimed in anticipation of the next refresh and they were all gone when I logged in this morning. How can I fix that ? Thanks 

1 Reply

  • If your banked episode boxes have disappeared, it could be due to a game update, a technical glitch, or a change in event mechanics. Try the following steps to resolve the issue:

    1. Check for Updates: Ensure your game is updated to the latest version.
    2. Restart the Game: Close and reopen the app to see if the boxes reappear.
    3. Contact Support: Reach out to the game’s support team to report the issue and get assistance.
    4. Community Forums: Check forums or community groups to see if other players are experiencing the same problem and find potential solutions.

    These steps should help address or clarify the situation.