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Xhedao's avatar
Xhedao
Seasoned Veteran
7 years ago

Battle duration ends earlier then 5 minutes

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? mobile
OS Version n/a
Ally Code: (Find it here: http://bit.ly/AllyCode ) 347729642
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug This bug occurs everywhere ingame. Sevveral times now, the battle timer is showing 5 minutes and slowly running down. And then, suddenly, the match is over in a draw, after less then 1 minute. I had that annoying behaviour now sevreal times in my fleet arena, weeks ago and also in the normal arena. Now I have this bug in the TW, and an easy victory is gone :/
Steps: How can we find the bug ourselves? I don't know. Sounds like a synchronizing issue between server and our hardware.
Connection Type
Please select your region Europe
Country

‌

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? mobile
OS Version n/a
Ally Code: (Find it here: http://bit.ly/AllyCode ) 347729642
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug This bug occurs everywhere ingame. Sevveral times now, the battle timer is showing 5 minutes and slowly running down. And then, suddenly, the match is over in a draw, after less then 1 minute. I had that annoying behaviour now sevreal times in my fleet arena, weeks ago and also in the normal arena. Now I have this bug in the TW, and an easy victory is gone :/
Steps: How can we find the bug ourselves? I don't know. Sounds like a synchronizing issue between server and our hardware.
Connection Type
Please select your region Europe
Country

‌

no pic

bug

2 Replies

  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago
    Hi and thanks for the report. Unfortunately, we were not able to reproduce this behavior.

    Can you please try to reinstall the game?
    In case the issue re-occurs, if you can make a note of the date and time (together with your timezone) and maybe a video or some screenshots that would help investigate further?

    Thank you.
  • Xhedao's avatar
    Xhedao
    Seasoned Veteran
    7 years ago

    This occurs randomly. I will not be able to make a video, because then I have to record the whole gameplay :D And a picture is not helping: When the battle is over, the timer vanishes and there is no information.

    I do not have exactly the time, but I can give you the way to the battle, in which it occured:

    In the last TW I attacked with Palpatine, Vader, Sion, Nihilus and Tarkin. The battle was in the "first middle" region, against an Palpatine, Vader, Maul, Zavaga and a fifth toon.

    Yeah, I will reinstall the game and hope it will vanish. But I did this already in the beginning of the year, and it occured also last year...

    EDIT: And the battle was more or less 5min to 3h before I started this report.

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