Please try resetting your network settings and tell us if that resolves the issue for you.
I know that putting pressure isn't going to help.
At the same time, the pace of the game is also putting pressure (lots of new events, updates, characters to farm, …) and apparently, some unfortunately timing (new content during holidays in the US, …).
The more time passes, the more players will expect a huge compensation for the inconvenience.
There are those who scrap and save every bit of energy for the new Rey event coming, those loosing a lot of crystals because they couldn't play for their arena payroll, those who can't communicate with their guild member with strict rules, etc.
And if you compensate everyone, those who were victim of this problem will still have lost a lot.
For the moment, the unhappiness is growing and the pressure on your side (and so more chances for errors as you must be in a rush).
So why not ease the pressure for everyone by doing a rollback. It gives you time to correct the problem, and it help players unhappy about the pressure from the game, and, especially, it allows players with this problem to play again.
@Frolipon wrote:So why not ease the pressure for everyone by doing a rollback. It gives you time to correct the problem, and it help players unhappy about the pressure from the game, and, especially, it allows players with this problem to play again.
I have somewhere seen responses from the support that the fix for our problem isn't due any earlier than Nov. 27th - if that should be true then doing a rollback to yesterdays version would be the only thing preventing a major blowout. There are guild leaders and other important players (main damage dealers, some holding important toons for the platoons/battles) affected - so by not rolling back when the first DS TB is going to be happening from tomorrow onwards would be not only detrimental to the players directly affected but also to guilds of up to 49 other people who will be without guidance from their leader!
As I am a software developer myself a rollback can't be that hard, it's not reflecting good on the developers but at least they can prevent a lot of collateral damage. I wouldn't hesitate to initiate that if I were you and the timeframe would be as devastating as suggested by the support post I saw!
Solution in 27th November??!! If this is a true I won't spend any money on this app any more. Never more! Im a member of the TOP Ukrainian guild and today I lost a lot... because of YOU EA!!! Thank you *ironically*. Make a backup and clean up the mess what you did. Also, please don't send your hapless 500 crystals, cuz our losses much much bigger!!!
