[Bug]: Game crashes trying to collect conquest awards
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? One Plus 8
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 678-847-868
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Collecting awards in conquest make the game crash
Steps: How can we find the bug ourselves? From "Home" go to "Galactical Battles" then "Conquest" then collect an award and go back to home using the buttons on the top right or left.
Connection Type Wifi
Please select your region Europe
Country France
When I try to collect the awards in the "Conquest" mode and I go back using the back button or home button the game crash. The message says it's an error 9 (full message in the picture below). Then I have to restart the game and reconnect. It happen 100% of the time each time I tried. I tried also to clear the cache but it didn't fix the issue....
Hi @Asche67, and thank you for the report.
We have flagged this with the team now. It seems like it is caused by a mismatch between your game and our server. It should resolve itself after you reach the next reward.
