Forum Discussion

starpipl's avatar
5 years ago
Solved

Bug with Tarkin tutorial

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S9+
OS Version Android Version 10; kernel 4.9.118-19869059 - official Samsung release
Ally Code: (Find it here: http://bit.ly/AllyCode ) 963-637-862
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug The tutorial is stuck on me unlocking tarkin. It is saying I cant unlock his ship until I unlock him and he has been unlocked. I have tried restarting my phone and it doesnt fix the issue
Steps: How can we find the bug ourselves? Activate executrix
Connection Type Wifi
Please select your region Europe
Country UK

Problems with uploading videos to this site

  • starpipl's avatar
    starpipl
    5 years ago

    Thanks for that. I have found a way around it. I had Tie Fighter and Tie Fighter Pilot - both not active. I went to Tie Fighter and tutorial kicked in. Followed it and activated Tie Fighter Pilot, which in turn completed tutorial. So to fix it I had to have both character and ship inactive, activate ship to trigger tutorial and follow tutorial to activate character. I have managed to upload a video of bug in progress you can find it in uploaded videos for my profile. Here is a link:

    https://answers.ea.com/t5/video/gallerypage/user-id/20604136/video-id/6221666906001

3 Replies

  • starpipl's avatar
    starpipl
    5 years ago

    Thanks for that. I have found a way around it. I had Tie Fighter and Tie Fighter Pilot - both not active. I went to Tie Fighter and tutorial kicked in. Followed it and activated Tie Fighter Pilot, which in turn completed tutorial. So to fix it I had to have both character and ship inactive, activate ship to trigger tutorial and follow tutorial to activate character. I have managed to upload a video of bug in progress you can find it in uploaded videos for my profile. Here is a link:

    https://answers.ea.com/t5/video/gallerypage/user-id/20604136/video-id/6221666906001

  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    5 years ago

    That's great to hear. I'll let the team know. 

    The only thing about that workaround is it may not work for every player. Not every player would have another pilot ready to activate.

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