Forum Discussion

5 years ago

Call for action on current crashing/freezing issue

Product: Star Wars: Galaxy of Heroes Platform:Android Tablet What type of device are you experiencing the issue with? Many OS Version Many Ally Code: (Find it here: http://bit.ly/AllyCode ) What...

bug

wharp95

Seasoned Veteran

5 years ago

@Resmi9793 What I was meaning is, how EA/CG can retrieve clients logs ? There is now way unless, the application have root access or they have a handler catching those signals then writing the crash stack into their own files and I don't see any reports uploading when I play (hidden?).

Resmi9793

5 years ago

@wharp95 Yeah - it all depends what diagnostics they have built into the application. They can only get limited info from the rest of the system, though, which is why I'm trying to provide this extra info to help fix these issues