If people get angry they need to get to the root cause of it, and be brave enough to accept the criticism and yes you will get angry people but if the majority are placated then the rest will follow. You can't please everyone all of the time but if you can please a lot of people some of the time it's a much better strategy.
It's common decency and just normal customer service.
I would have liked a new raid. Being CG they'd probably had not been creative with it and done another copy and paste but still it would have shown something.
I don't understand the cryptic strategy. Sure, don't lay all your cards on the table, but also give us a clue. More people would be willing to invest in the game if they were more transparent and open.
