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DeyXI's avatar
DeyXI
2 years ago

Can’t login to ea web store for swgoh

I am trying to login to the ea web store to claim the bonus chests and see if there’s any exclusive web store packs. I have not been able to get in for about a week now. I am getting the code just fi...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @DeyXI 

It's possible you're sending the code to the wrong account. Make sure you're logged in to the right one on both your device as well as in the web store.

DeyXI's avatar
DeyXI
2 years ago
@EA_Aljo Not sure why it would suddenly change on me. My account is connected ingame and I’ve also been doing this for months. It’s now not working anymore so idk how it would just swap accounts.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @DeyXI 

    I know it seems odd, but can you check to make sure? Also, try clearing using an incognito browser to avoid any cookie issues.

    • BDBadBarthBD's avatar
      BDBadBarthBD
      New Novice
      2 years ago

      I logged in with SWGOH via: Connect/ EA Connect, 4 days ago and I still haven't receved those free chests. I am logget in with the same email for both the game and EA. Can you help me, please?

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @BDBadBarthBD 

        Can you try logging in through a Chrome browser in incognito mode and let me know if the chest shows up?

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