Forum Discussion

T-Savage08's avatar
4 years ago
Solved

Can’t finish journey guide walkthrough

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XR
OS Version 0.25.0
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I’m trying to play the game but after the update, the walkthrough comes up showing me the changes to journey guide. Prior to the update I was playing a Luke SkyWalker mission. I think this has cause my screen to be shifted downward and now I can’t select the Palpatine journey that the guide wants me to select, keeping me stuck.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

Here is the screen I’m stuck on. 

  • Hi @T-Savage08 and thanks for the report.

    Could you provide your ally code? This will help the team with their investigation.

    The team have temporarily disabled the tutorial for the new Journey Guide after they realized it was affecting players. After restarting the game, you should no longer be stuck.

    Please see the below forum post for more information.

    Post-Update Journey Guide Issues 

4 Replies

  • Hi @T-Savage08 and thanks for the report.

    Could you provide your ally code? This will help the team with their investigation.

    The team have temporarily disabled the tutorial for the new Journey Guide after they realized it was affecting players. After restarting the game, you should no longer be stuck.

    Please see the below forum post for more information.

    Post-Update Journey Guide Issues 

  • alchemist743's avatar
    alchemist743
    4 years ago

    I'm having  the same issue and I'd like to progress  here's my ally code

    369-675-599

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