Cannot activated Executrix

Hello, I'm experiencing the same problem with activating the Executrix.  I've tried using the help options in the game, but I got someone who didn't read what I wrote, gave a generic response and hasn't replied back to me.  Please help

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Unable to activate Executrix (tutorial loop)
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 461-536-835
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug When I attempt to activate the Executrix, it puts me in a loop to unlock Tarkin, who is already activated.
Steps: How can we find the bug ourselves? Activate Tarkin and then try to run the flag ship tutorial to activate Executrix
Connection Type Wifi
Please select your region: North America
Country Canada