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Wiccow's avatar
Wiccow
Seasoned Newcomer
2 days ago
Solved

Cannot log in, stuck on the loading screen

Connection error started a few hours ago on the PC client, it simply won't connect. The Internet provider confirms all is well on their end, I don't have any other Wi-Fi issues while working or checking websites. Tried switching bandwiths, router restart, etc...  

  • Hi there. Are you on a VPN by chance? If so, try disabling it. If that doesn't help, unplug your modem/router for 2 minutes. Then, restart your PC and try playing again. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. Are you on a VPN by chance? If so, try disabling it. If that doesn't help, unplug your modem/router for 2 minutes. Then, restart your PC and try playing again. Thanks!

  • StarGhosts85's avatar
    StarGhosts85
    Newcomer
    2 days ago

    Hiya, I've been running into this issue here for the past few days, I've been unable to play the game at all. It is stuck on this loading screen here and never goes past it

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