Received crystals instead of character shards
Hello team, I just purchased ‘MOTHERS OF PERIDEA LIGHTSPEED BUNDLE’ on the webstore when I attempted to claim in game I was given crystals instead (2800) and a notification saying ‘There was an issue processing your purchase. We have credited your account as best as we could’ I would very much like my characters instead 🥲 Ally Code: 495-634-394 thank you!
Swgoh webstore problems
Made a new swgoh account and didn’t realize the EA account I linked was linked to another swgoh account, so the webstore only recognizes the old one and I cannot unlink the new one. When I tried to get help from both the in game help and ea help .com, they both told me to go to the other one and were very uselessaccount deleted
Hello, i wanted to create a new account and i couldn't my main account was linked with EA account, on my Ipad, Iphone and EA app on PC, on my ipad i wanted to create a new acount and play from both platforms. i deleted fom my ipad the account (it was still linked with EA account) and i managed to create a new account, but now my main account is not visible on EA or webstore and on my iphone and pc is gone and i can only create new account.... how can i recover the accont?Purchase failed in store
I can not purchase or open any datadisk in store, include lsb, free data card and other bundles. The problem occured after I moving from one city to another. My ally code is 847-124-796. I have tried redownloading the game and EA app. None of it worked. I can buy other game in the EA app. So it's probably a swgoh problem.
SWGOH account won't import to PC - Error 9.0
Hey everyone, I'm having a strange account linking issue and hoping someone has encountered this before. My main SWGOH account is completely accessible on my iPhone through Game Center, and I haven't lost progress. The problem started after I tried to set up SWGOH on another iPad. The iPad's account linking kept bugging out and restarting. Shortly afterwards, my PC started loading the iPad's different SWGOH account instead of my main account. In the game on my iPhone the settings > Connect show's me three options: Unlink account (underneath it says my account is connected in green. And if I select it it comes up with "Account can't be unlinked") Sign out of Game Center Import Account If I select Import Account and sign into EA with my main account the game attempts to load and then crashes with Error Code 9.0 On PC, trying to connect /import the account juts loops and doesn't import the account. The SWGOH Webstore also now doesn't recognize me account. I've tried reinstalling the game on PC and iPhone but that hasn't work and I still get an error 9.0 on the iPhone. Has anyone encountered this combination of PC and Web Store not recognizing the account, "Account not linked" as well as a Error Code 9.0 when importing? I'm not trying to recover progress. The account is still safe and playable on my iPhone. I just need need to get the EA/SWGOH account association working properly so I can access it on my PC again?Issues with the in-game store Solution
Solution: Make the Lightspeed Bundles for new accounts and new players permanently available in the Web Store, just like the new-player bundles that are already permanently available in the in-game store, at least until the in-game store issues are fully resolved. The in-game store (Android, IOS and PC) has been experiencing purchase issues for more than two months, and players are still unable to reliably make purchases. This is frustrating for players, but it also means CG/EA is potentially losing a significant amount of revenue. Making the Lightspeed Bundles for New Accounts (Kylo supreme leader and Rey) permanently available through the Web Store would be a temporary solution that benefits everyone. For new players: they would have a reliable way to purchase resources and accelerate their accounts, helping them catch up with the current state of the game. For CG/EA: you would continue generating revenue from players who are willing to spend, instead of losing those purchases because the in-game store isn't working properly. This wouldn't need to be permanent. Simply keep the Lightspeed Bundles available in the Web Store until the in-game purchasing problems are completely resolved. New players want a faster way to catch up. Existing players want a reliable way to make purchases. And CG/EA wants to generate revenue.
