Missing 6-dot Mods after character unequip/transfer
Hello, I am reporting a technical issue regarding the disappearance of 6 top-tier (6-dot) mods. Event details: Date: April 6, 2026 Time: Around 12:00-13:00 (GMT+3 / Your local time zone) Issue: I was transferring mods between characters, and during the process, 6 of my 6-dot mods completely disappeared from my inventory. They are neither on the target character nor in the general mod storage. Requested action: Please investigate my account logs for this period and restore the missing 6-dot mods. Thank you for your assistance. Ally Code: 187-855-392 Player ID: <removed> [CM - Edit to remove account information]Solved110Views0likes8CommentsGrand Arena - EA cheating (or bug Vader team)
In Arena battle, faced a vader teams with CX2 and Appo. After first battle, I eliminated first Appo and second was at Low (red) , health. When I entered , second ans third battle, Vader, CX2 and BOTH Appo was at ful.l Health. See attached file. I LOST 2nd round of arena battle because of EA chaeating (or bug). I want full refund (Crystal) and Arena Reward. Thanks Daniel74Views0likes3CommentsNo access to 500cc Relic Amp Packs
Please help - I never have the ability to purchase the 500cc relic amp packs. I understand them being restricted in certain countries like Belgium, but I am in the US and fellow players all report they can see them. I cannot see them in either the Android or PC version of the game. Please help!84Views0likes3CommentsMarquee Crystal Packs Not Appearing in Store
Hey everyone, I’m starting this thread because I’m running into an issue that I’ve seen mentioned elsewhere, and I’m curious how widespread it is. With the new-era marquee packs, the idea is that you can get all the new-era heroes to 4-star and then push for the legendary hero. That was exactly the plan I’d been saving crystals for. The problem is that these marquee packs aren’t showing up in my store at all. What’s strange is that I do see other packs that are purchasable with crystals. I’m based in Belgium, so I’m wondering if this is some kind of regional restriction or store-related issue. If that’s the case, why are only certain crystal packs missing and not all of them? Has anyone else experienced this, either in Belgium or elsewhere? Did the packs show up later, or did you find out what caused it? I’ve already contacted EA Help, but I haven’t made much progress yet. Would love to hear if others are seeing the same thing or have any insight. Thanks!81Views0likes3Commentsmoney lost but no Episode pass
I have tried to buy the episode pass from the webstore around 10 times now, 5 of which have behaved as if they were working and money is now pending to be taken off my card yet i haven't recieved the episode pass, is their any way i can get my money back or at the bare minimum get the episode pass. my ally code is 272-735-133 thank you if anything can be sorted out.Solved69Views0likes1CommentStore issue
I have this issue when i open the store from my PC its laggy and won't let me click on anything. I tried opening it through my phone and it works there, but when i try and make a purchase it says that my card couldn't be verified. I have made previous purchases with that card and there was no problem. Also for some reason the game stopped notifying me if i have unclaimed kessel run rewards, which i assume has some connection with the fact that I can't even open the kessel run (and the store in general) on my PC.22Views0likes0Comments