Cannot login. Error 3 0

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Unable to open game
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 897-384-572
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Unable to load game, error code 3.0.
Steps: How can we find the bug ourselves? Unknown
Connection Type Wifi
Please select your region North America
Country USA

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Error code 3.0.