Cannot make in-app purchases
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S20
OS Version Android 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 535-791-581
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Hi. Since 30.11.2021 This message pops up every time I try in-app purchase in Star Wars Galaxy of Heroes : "Cannot verify this card with your bank.Try again or contact your bank if this issue persists. /OR-PMSA-35/" After this pop-up the transaction is cancelled. I cannot make any in-app payments. I have contacted Google - they checked and sent me an email disclaimer that everything is ok on their side. I have been personally to my bank and they checked, claimed that everything is ok on their side, they even tried making an in-app payment with a different card, finding out that the same issue appears on that card as well, meaning that it is a problem on your side with my Star Wars Galaxy of Heroes account. Any help?
Steps: How can we find the bug ourselves? My Ially code: 535-791-581 Error code: OR-PMSA-35
Connection Type Mobile
Please select your region Europe
Country Slovakia
Hi @BoroSmooth and sorry to hear that.
The error code you are receiving, Error Code: OR-PMSA-35 appears to be an error code on Google's end. It is not something we would be able to help you with here unfortunately.
