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jaypizee's avatar
2 years ago

Cannot recover my ally code

I need help recovering my account.  I have my ally code and can see my account through SWGOH.GG

It used to be linked to my FB account, when i try to link FB now it stays on the new account.  I have been trying to converse with the in game help but they are useless.  It takes them 12-24 hours for a response and they keep asking me to describe my concern over and over again.  

I need help, how do I recover my original account that I used since launch?  the account is 6 million GP, I took some time off and want to return.  I cannot fathom starting over again.

4 Replies

  • jaypizee's avatar
    jaypizee
    2 years ago

    I never used the webstore.  I did have an android as a second phone that i used to use. Do you think that would help recover?  I think I also used FB to link there as well.

  • jaypizee's avatar
    jaypizee
    2 years ago

    I am so glad you mentioned google.  I was able to get into my old account on my google account through android device.  Do you know if there is a way to login to that account through my iphone now?  

  • barbarossa5's avatar
    barbarossa5
    Seasoned Ace
    2 years ago

    @jaypizeeyes thats why i asked.

    Go to your old Android/Google phone and do

    settings -> connect -> facebook -> this is the old device

    that will link your facebook to this account.

    theb go to your iOS and do

    settings -> connect -> facebook -> this is the new device

    this will bring your account to your iOS

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