I'm having the same problem. I've dealt with several EA chat people & they all tell me to go to EA Help IN GAME but it doesn't work. It's just a bot that doesn't respond. There is no contact us button like they tell me. I'm stuck in an endless loop where I can't get help and meanwhile I can't get to the webstore or even TRY to PC Client.
I will also say that the game just needs the option for us to unlink the EA Connect so that we can connect it again because there is apparently a bug and we all know CG doesn't fix bugs. Clearly a bug in how we are supposed to contact customer support. This is very frustrating.
I got a response from a person after a 3 day wait, now waiting on another response, pretty bad CS imo.
