Forum Discussion

BoroSmooth's avatar
BoroSmooth
Seasoned Traveler
3 years ago

Cant buy anything from SWGOH webstore

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S20
OS Version Android 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 535-791-581
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I cant buy anything from SWGOH webstore. There is a crystal offer of +25% going on these days,I wanted to buy that,but all I get is a blank page,that I can only close,but nothing else. The same issue appears on PC and on phone.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country Slovakia

I cant buy anything from SWGOH webstore. There is a crystal offer of +25% going on these days,I wanted to buy that,but all I get is a blank page,that I can only close,but nothing else. The same issue appears on PC and on phone.

4 Replies

  • Aeromar's avatar
    Aeromar
    Rising Novice
    3 years ago

    I am having webstore trouble too, having the same idea of wanting to support the game and buy a crystal pack.
    But I keep getting:

    "Your action cannot be processed
    That didn't work, let's try again. If the problem persists you may want to use a different payment method or try again later."


    My Visa and info is up to date btw, till 2024, and have used it in-app before, so not any simple solution to solve it.

    Never been so hard to spend money anywhere.
    Not sure why they think it is supposed to be worth the trouble, when buying in the app is so much simpler, and the entire profit of using the shop vs. the app, goes straight down their pockets.

    Safe to say, I wont be supporting if I need to setup Paypal on top of that, as well as pay an extra 4$ fee.

    Just isn't worth the hasstle, I feel.
    Wish they would sort it out, and show the loyal supporters a little love in return, little more than 5% more gems, that's just a bit silly.
    Virtual product, and smaller prices makes customers buy way more often, most people loose track of 1-5$ purchases, where no one forgets a 100-500$ one. I wish more gaming companies would realize that.
    Anyway, ramble over! xD

    //

  • Can you please update the password of your EA account and try it again? 

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,263 PostsLatest Activity: 2 hours ago