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Laurelin1's avatar
Laurelin1
Seasoned Newcomer
2 years ago
Solved

Can't enter Webstore with alt account

When logged out can't log back in with different account. Keeps taking me to my Main acct. I want the ability to keep putting in my email address for BOTH accts

  • EA_Gunner's avatar
    EA_Gunner
    2 years ago

    Our team rolled out a hotfix to change the login functionality. Please try to log in again. If you are reencountering the loop, it means the email you're trying to use is not linked to SWGoH.

22 Replies

  • Gannon009's avatar
    Gannon009
    Seasoned Ace
    2 years ago

    I can log into the web store with an old email now, but there is now an different account for my swgoh, one for my google account, one for my Xbox account, and everything is "linked" to the account with a forum presence and years of activity there and you cannot link to at Facebook if it's connected elsewhere. There is no way to get in contact with ea through the ea help site so I am back here yet again. There isn't even an ai chat bot there anymore, I have to open a new case and hope that a chat timer appears at all even tho it will not function. please fix your site. I don't want different accounts for each ea title i want to try. 

  • Killmasta76's avatar
    Killmasta76
    Rising Newcomer
    2 years ago
    @EA_Gunner So use a "never used" email other than the one my account has been successfully linked to the store before the webstore update? I didn't have an issue with that email accessing the store before May 8th, Still think there are issues on Dev end!

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