Forum Discussion

2 years ago

Solved

Can't link Facebook to different device

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 12 OS Version 16.2 Ally Code: (Find it here: http://bit.ly/AllyCode ) 89...

bug

EA_Gunner
2 years ago
Thank you for the report. We flagged your report and are investigating the source.

Efprip

2 years ago

the root error appears to be: "The source player must be an adult in order to link accounts.". But my age is everywhere the right one, so adult @EA_Gunner

EA_Gunner

EA QV Team

2 years ago

@Efprip Is the FAcebook account an adult account as well?

Efprip
2 years ago
yes it is
- EA_Gunner
  EA QV Team
  2 years ago
  @Efprip Can you boot the game and confirm the required data? Once confirmed, please try to link it again and tell me if it worked.
  - HotsauceBurn
    2 years ago
    @EA_Gunner I have seen reports of 10+ other people in the last 2 days with similar issues in our discord, something definitely changed. Maybe it is related to the upcoming update Barbarossa mentioned? I have also walked through with a couple of them verifying they are an adult in every way manageable. I could give you a list of other ally codes who have reported similar if you wanted.