Forum Discussion

5 years ago

Solved

Chinese account cannot buy crystals

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone X OS Version 13.3.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...

bug

EA_HighCommand
5 years ago
Hi @Admiral_Thrawn_L and thank you for the report.

We had to restrict/remove MTX items in order to comply with Chinese law. This is the intended behavior and not a bug when you are located in China.

EA_HighCommand

EA QV Team

5 years ago

Hi @Admiral_Thrawn_L and thank you for the report.

We had to restrict/remove MTX items in order to comply with Chinese law. This is the intended behavior and not a bug when you are located in China.

Admiral_Thrawn_
5 years ago
Hey,
I'm not in China now, and I have changed the region of apple ID to Australia as well. Why is it still not working?
- hummer81
  New Hotshot
  5 years ago
  It is becasue you are on iPhone. Apple and Ea have both bowed to the Chinese governments wishes.
  Changing your region using a VPN neither of these will make a difference the accoutn is a Chinese account. I guess if you were outside China but set your account up there for "cheap crystal" reasons that is now moot.