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AngryFwizz's avatar
AngryFwizz
Rising Newcomer
5 days ago

Coliseum ban – manual review request

 

Hi,

My account was permanently banned for “Coliseum Cheating” following a short Coliseum session.

I was using low-level Era units and primarily playing the battles on Auto. This is an established 5.5m+ GP account and this is my first enforcement action.

I submitted the official SWGOH ban appeal form earlier this week and have allowed five working days for the review. As I understand that there is no confirmation when an investigation has been completed, I currently have no way of knowing whether my account has actually been reviewed.

I’ve seen a number of other reports concerning Coliseum bans, including cases where accounts have subsequently been restored following review.

I’m therefore just asking if someone could please ensure that my account receives a manual review.

Ally Code: 179-784-155

Thank you.

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    23 hours ago

    Hi AngryFwizz​,

    Thanks for reaching out, and sorry to hear about the situation.

    We’re not able to review or overturn account bans directly here on the forums. If you’ve already submitted the official SWGOH ban appeal form, that is the correct path for having the action reviewed.

    I understand you’re asking for confirmation that the account receives a manual review, but we don’t have access here to check the status of individual ban investigations or confirm the outcome of an appeal. The team will review the information submitted through the appeal process and take the appropriate action based on their investigation.

    Thanks for your understanding.

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