Forum Discussion

Anonymous

8 years ago

Combat Mission Would not Allow Me to Attack

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7
OS Version iOS 11.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 372-778-343
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I was on the 6th part of a combat mission in the “rear trenches” section of the Rebel Assault Territory Battle, and the game stop letting me attack. I could use other buttons on the screen but could not press any of the attack buttons. I also pressed autoplay, and the button reacted to let me know autoplay was initiated, but nothing happened. I ended up having to force close the app, and my progress in the combat mission was not saved or rewarded. But I couldn’t replay the mission and the characters I was using were unable to be used again.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

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First pic is the battle in which the game acted up and stopped letting me attack. The second pic shows that my toons were deployed but my progress was never credited.

bug

18 Replies

Anonymous
8 years ago
Can' t do anything in this sector for 24h
EA_HighCommand
EA QV Team
8 years ago
Hi @KazaMazaKamadu and thank you for the report.

This appears to be a different issue. Can you provide us with your ally code so we can have a look? Thank you!
Anonymous
8 years ago
I know that another guild member had the same problem
Anonymous
8 years ago
The same problem for next territory... It is not funny at all 🙂
Anonymous
8 years ago
I too had this issue. I locked up in stage 3/6 of the Rebels/Hoth Rebel Soldier CM. I could interact with all buttons, except combat and settings. My ally code is: 676-639-895, and I am using an iPhone 7. I had to force close the app, and the again, when the game wouldn't load. I tried autoplay, (as shown in the screenshot), but nothing worked. I was on wifi, but tried cell only. This occurred exactly as AroseS90 described. The Forward Trenches log shows I deployed, but didn't log the two parts of the CM that I did complete.
I've never had this bug, and I'm in North America, if that helps tracking this down.

Thanks
Anonymous
8 years ago
I also had this issue for the combat mission in Outer Pass. A used a Phoenix team, and it happened on 6/6 when Jarrus was about to get his turn, but was already counter attacking twice.
I had to hard-close the app, and it got stuck on the spinning wheel the next time I opened it. After another hard-close it works again. The troops only got deployed in that section, no more reward.
Ally code: 142-951-676
svlegend
8 years ago
I had the same issue in Phase 4 of TB for the combat mission in Forward Trenches. It got stuck in the middle of the battle in wave 5. I couldn't attack and auto didn't work. I had to restart the game twice. Got credits for just deploying. We lost 423,000 points because of this.
Team composition: CLS, Raid Han, ST Han, Princess Leia, Hoth Rebel Soldier.
Ally code: 894-891-582.
Anonymous
8 years ago
I had the same issue in Phase 4 of TB for the combat mission. It got stuck in the middle of the battle in wave 3. I couldn't attack and auto didn't work. I had to restart the game twice. Got credits for just deploying. We lost 423,000 points because of this.

My ally code 557-418-761