Connection Error collecting activity rewards
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XR
OS Version iOS 15.0.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 553-542-167
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug A "Connection Error" timeout pops up when trying to collect the Daily Activity objective for Squad Arena.
Steps: How can we find the bug ourselves? Complete daily activities. On a connection where requests to metrics.icloud.com are blocked, try to collect the squad arena activity reward.
Connection Type Wifi
Please select your region North America
Country
The error only happens for collecting the Squad Arena activity reward (2 squad arena battles). From looking at DNS logs, it appears that a request is made for metrics.icloud.com at the same time, but I haven't been watching closely enough to determine if this is the root cause. Regardless, a failure to connect to any external service should not be locking up the game.
Hi @jraenar
We have checked your account and can see that you have been able to claim this Daily Activity and have completed all of your Daily Activities.