Forum Discussion

Anonymous

8 years ago

Approved

Connection error message

Every so often I get "connection error" after doing something in the game. This time is wasvat the end of an arena battle. Can you please tell me why this happens on my iPhone and what I can do to fix...

bug

EA_Andy

EA Staff (Retired)

8 years ago

Hey @Draconis1972

That's generally just a normal connection error message where the connection has been lost to your mobile data or wifi. Usually when it happens to me I get a "try again" message to let the game try and connect again.

If you're logged into an account you can try reinstalling the game and making sure it's fully updated when you install. If you have the option I'd also try using your wifi or mobile data (whichever you don't usually use) to see if that helps.

- Andy -