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bperry7885's avatar
bperry7885
Seasoned Newcomer
1 day ago

Connection error

Anyone else having login issues? I keep getting this error message, even after uninstalling and reinstalling the game. I also have great cell connectivity. 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Are you able to connect over a strong Wi-Fi connection, but not on your mobile data connection?

  • Pazzadin's avatar
    Pazzadin
    New Rookie
    2 hours ago

    I am having the same issue. I have full 5G ultra wideband full strength can stream 1080p YouTube just fine, all my other applications are working without issues, but I cannot connect to SWGOH. I already tried reinstalling, updating, rebooting phone, forcing cell off and back on.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    22 hours ago

    Since it works on Wi-Fi, but now your data connection, it would be an issue with your provider. Is your signal not too strong when connected to mobile data?

  • bperry7885's avatar
    bperry7885
    Seasoned Newcomer
    23 hours ago

    It works fine on wifi but I don't have access to it outdoors. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there. Would you be able to try using a strong and stable Wi-Fi connection instead?

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