Forum Discussion

Seasoned Rookie

4 years ago

Solved

Conquest Rewards

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Google Pixel 5
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 698586987
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug The rewards for the galactic conquest that just ended are not showing up on my account.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

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I have quit and restarted the app. I have even restarted my phone. I know there sometimes is a delay from when an event ends to when the rewards show up, but usually not this long.

bug

EA_UltraSlide
4 years ago
Hi @staabbj

We have checked and can see that you received the Conquest rewards on 10th May at 9:02:47pm UTC.

@TheSpineless thanks for letting us know that you received the Conquest rewards.

@BlindPilot91 have you still not received your Conquest rewards. If you haven't yet, please provide your ally code.

7 Replies

TheSpineless
Rising Novice
4 years ago
I have restarted multiple times, tried a different device and still no rewards.
And just to confirm that I didn't accept the rewards without paying attention, I compared my Razor Crest shards with a member of my guild. I definitely have not blindly collected my rewards because of the massive difference in shards.
Platform: iOS
What type of device are you experiencing the issue with? iPad Pro, iPhone Pro
OS Version 14.5
My ally code is 228642777
BlindPilot91
4 years ago
Same issue for me.
I plaz on iOS 14.5
i checked my mod slicing materials. I wanted to use them later tonight but I can’t since I haven’t received the 50 mk 2 materials.
also no razor crest blueprints.
Master_Doneeta
4 years ago
I had the same issue. My Conquest rewards eventually showed up when the game sent me the end-of-round Grand Arena rewards.
I think my inbox was too full when conquest ended. (Lots of unclaimed mods from recent Marquees and Events). I cleaned out my inbox and conquest rewards seemed to show up with the next "reward delivery".
TheSpineless
Rising Novice
4 years ago
When I should have received my Conquest rewards, I only had two items in my Inbox, Guild Orders and TW rewards. I've received my two GAC rewards. Still no Conquest rewards.
TheSpineless
Rising Novice
4 years ago
I finally got my Conquest rewards. I hope everyone else gets theirs as well
EA_UltraSlide
EA QV Team
4 years ago
Hi @staabbj

We have checked and can see that you received the Conquest rewards on 10th May at 9:02:47pm UTC.

@TheSpineless thanks for letting us know that you received the Conquest rewards.

@BlindPilot91 have you still not received your Conquest rewards. If you haven't yet, please provide your ally code.
staabbj
Seasoned Rookie
4 years ago
It took a few hours to show up, but yes I did get my rewards. Thanks you.