Data Card Stole My Cantina Energy
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? Apple iPad
OS Version 14.4.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 772-688-236
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I spent 100 crystals for an energy refresh. I got my 120 and went to SIM some cantina battles to get some relic material, but for some reason it told me that I didn't have enough energy and/or tickets (which isn't true as you can see). I tried a few times, closed it, etc, nothing changed. Oh well! I went to open up my 1st free data card of the day and it took that energy from me without giving me any of the cantina rewards
Steps: How can we find the bug ourselves? I spent 100 crystals for an energy refresh. I got my 120 and went to SIM some cantina battles to get some relic material, but for some reason it told me that I didn't have enough energy and/or tickets (which isn't true as you can see). I tried a few times, closed it, etc, nothing changed. Oh well! I went to open up my 1st free data card of the day and it took that energy from me without giving me any of the cantina rewards
Connection Type Wifi
Please select your region North America
Country Mexico
I spent 100 crystals for an energy refresh. I got my 120 and went to SIM some cantina battles to get some relic material, but for some reason it told me that I didn't have enough energy and/or tickets (which isn't true as you can see). I tried a few times, closed it, etc, nothing changed. Oh well! I went to open up my 1st free data card of the day and it took that energy from me without giving me any of the cantina rewards
Hi @Calliessm
This occasionally happens when your game is out of sync from the server. The energy has already been used and
The -128 energy is seen occasionally when your client gets out of sync with the game server and the energy has already been used. The Bronzium actually is just re-syncing your energy. You didn't actually lose any energy while opening it.
We have checked your account and can see that you refreshed your Cantina energy on 29th of May at 6:01:35am UTC. You then spent 8 sim tickets (128 Energy) on Cantina Node 8-F at 6:01:38am UTC and then opened the Bronzium Pack at 6:02:13am UTC.
- Spent: 8 Sim Tickets.
- 25600 Ship Building Materials.
- .
- 128000 Credits.
- 1 Sim Tickets.
- 448 Cantina Credits.
- 16 T3 Training Droid.
- 80 T1 Training Droid.
- 4 Ability Material Mk I.
- 20 Incomplete Signal Data.
- 256 T1 Enhancement Droid.
- 16 T2 Training Droid.
- 4 Ability Material Mk III.
- 8 Ability Material Mk II.
