Forum Discussion

5 years ago

Solved

device no longer compatible

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy S7 SM-G930F OS Version Android 8, G630FXXS7ETA8 Ally Code: (Fin...

bug

EA_UltraSlide
5 years ago
Hi @calisvegeta and sorry to hear that.

Can you try to clear your Play Store cache to see if this helps?

You should be able to do this by navigating to Settings -> Apps -> Google Play Store.

calisvegeta

5 years ago

@EA_UltraSlideThanks clearing the cache didn't work but via that method i tried the 2nd option and cleared the data and logged in again and the client has installed and is opening and downloading the rest of the content, Thank you for the solution

EA_UltraSlide