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TheJRea's avatar
1 year ago
Solved

Did not receive Apple Promotional rewards

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPad 7th gen
OS Version 17.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 854-324-218
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I purchased a $25 Apple gift card today from Target. When I redeemed using appstore, the promotion message showed up, I clicked open game, the game opened but I did not see the rewards. Checked inbox, character screen and in-game store. I tried using in-game Help, but there was no response.
Steps: How can we find the bug ourselves?  Redeem the promotional gift card.
Connection Type Wifi
Please select your region North America
Country United States

Please see attached image with confirmation Galaxy Of Heroes bundle redemption

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