Forum Discussion

Seasoned Newcomer

3 days ago

Did not receive Master kenobi 1 LSB

I purchased the masker kenobi lsb 1 along with the other lsb's that were available on 9/9/26 did not receive master kenobi 1 contents to my account. Shows payment went through paypal. It did say the ...

EA_Salmon

Community Manager

2 days ago

Hi 50frx8w1xfhx,

Sorry to hear you’ve run into an issue with your purchase.

Please contact the Support team and provide your Ally Code, order number, and proof of purchase so they can review the transaction and help with the missing bundle content.

You can find the SWGOH support guidance here:

How to get help in STAR WARS™: Galaxy of Heroes

And the proof of purchase guide here:

How to provide proof of purchas

Please scroll to the bottom of the guide and select Contact Us to reach the Support team.

Thanks for reporting this.

Jimmerplays

New Novice

2 days ago

can you provide an update EA_Salmon ? i did all those steps and they came back with that its a known issue and itll be updated, but never said where, can you send links or other to the updates?