Didn’t receive the crystals I topped off for
I paid for a crystal vault yesterday and I was charged for its fee while I never received the crystals in game. Please help me to get my crystals and I’ll provide any proof that is needed.
Forum Discussion
Hello there @rooksfiance
This issue can't be solved directly on this forum. However, you can make a ticket: https://help.ea.com/en-gb/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/
Make sure to have your proof of purchase ready if the game adviser asks for it.
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